Privacy Policy

At Professional Roof and Wall Coatings Ltd (PRWC), we are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information in compliance with the UK GDPR and Data Protection Act 2018.

1. What Information We Collect

We may collect the following information when you contact us or use our website:

  • Your name
  • Email address
  • Phone number
  • Postal address
  • Details of your enquiry or property (for quotes)

2. How We Use Your Information

Your information may be used to:

  • Respond to your questions or quote requests
  • Deliver services and updates
  • Improve our website, content, and service quality
  • Send promotional offers (only if you opt in)

3. GDPR Compliance

We only collect data that is necessary and with your consent. You have the right to:

  • Access the data we hold about you
  • Request correction or deletion
  • Withdraw consent at any time

4. Data Security

We use secure methods to store and process your information and prevent unauthorised access, disclosure, or loss.

5. Third-Party Disclosure

We do not sell or trade your data. Your information is only shared with partners (e.g., subcontractors or couriers) when essential to fulfill a service — and only with your consent.

6. Cookie Usage

We use cookies to enhance site functionality and user experience. Cookies are small text files stored in your browser. You can disable cookies through your browser settings.

7. External Links

Our site may contain links to other websites. We are not responsible for their privacy policies. Please review their policies before submitting personal data.

8. Contact Us

If you have any questions or would like to exercise your data rights, please email us at enquiries@prwcoatings.co.uk or call 0800 0699 806.

9. Changes to This Policy

We may occasionally update this Privacy Policy. Any changes will be published on this page.

Last updated: July 2025